Customer Pathway
Garbett Homes understands how significant your new home purchase is to your life and loved ones. Which can make the process intimidating. It becomes even more intimidating if you’re building a new home instead of buying an existing home. Much like the first time you hike a new path, it becomes safer and easier when you get an idea of what it looks like before you start it. Which is why we want to give you a little preview of the path you’re about to take when you buy your new Utah home with us.
Select Homesite
Whether you desire a move-in ready home or to build new from dirt, choosing a townhome or single-family home, you will get to choose which homesite in our community works best for you. Our knowledgeable and attentive sales associates will work with you to refine your individual wants and needs to select the perfect spot. This is the first step toward building your future home.
Select Floorplan
Once you’ve selected where you’re going to build, it’s time to select what you’re going to build. Our communities will offer you a variety of floorplans and elevations to choose from. Allowing you to choose the perfect layout, colors, and exterior that reflects your lifestyle and personality.
Approval Letter
While you were likely already pre-qualified prior to choosing your home, you may not have gone through the full approval and underwriting process with your lender. While we are excited to bring your new home to life, we do require the pre-approval process be done with our preferred lender when financing your new home purchase. Don’t worry too much here! Our preferred lender wants to help you achieve your goals just as much as you do. They will do everything they can to make this process as smooth as possible based on your individual circumstances.
Sign Purchase Agreement
Now that you’ve been successfully pre-approved, it’s time to sign the purchase agreement. As with all contracts, we recommend that you take some time to read through what you’re signing and don’t be afraid to ask questions. We’re happy to answer them! Once your purchase agreement is signed, we can start the necessary work to begin building your new Garbett home.
Design Center
Now that you’ve decided on the perfect location and look for your new home and signed your purchase agreement, it’s time to personalize your new home at our design center! Our sales associate will help you schedule an appointment with one of our design centers where you will select your flooring, cabinets, interior paint, and more to help make your home truly yours. Please note that most move-in ready homes and townhomes have already had these selections made by a team of professional designers. In those cases, choices at the design center may be more limited or you might skip this step.
Pre-Construction Survey
We want to hear from you! Part of how we stay on top of our game at Garbett Homes is feedback from our homebuyers during key parts of the construction process. Now that we’re about to start building your home, it’s time to let us know how we’re doing up to that point. If you are purchasing a townhome or quick move-in home this step and a few others have already been completed. But don’t worry. We’ll let you know where the paths re-connect. However, if you are impatient, you can just jump down to “Post Mid-Construction Survey.” You’ll either reconnect there or just before the mid-construction survey.
Permitting & Engineering
Now that you’ve chosen your floorplan and made design selections, it’s time for us to go through permitting and engineering with local government. Don’t worry, you won’t need to take time out of your day to be in meetings with the city. Garbett Homes takes care of everything when it comes to the permitting process. This completes the needed background information we mentioned after you signed your contract.
Pre-Construction Meeting
Now with permitting complete it’s time for a pre-construction meeting. Here your sales associate will introduce you to your construction manager, if they haven’t already done so, and walk you through the rest of the construction process. What the timeline will be, what milestones to expect, and all the intricacies it takes to build your new home. Don’t be afraid if you feel a little overwhelmed at this meeting. Your sales associate and the construction manager will be in frequent contact on at least a bi-weekly basis to keep you up-to-date every step of the way.
Construction
Once the pre-construction meeting is done, we will get started on building your home. Bi-weekly community team meetings with your sales associate and construction manager will keep you updated on the happenings of your home while it’s being built. Creating the perfect opportunity to address any questions or thoughts you might have had about your home since you last spoke.
Four-Way Walk
Before we start putting up drywall you will be invited to undertake what is called a four-way walk. This is an opportunity for you to look at the guts of your new home and learn in-depth about what makes your home Zero Energy Ready. Not only is this an exciting learning opportunity it is also a chance to look over your home’s internals with fresh eyes.
Mid-Construction Survey
Your feedback is extremely valuable to us throughout the construction process. During your four-way walk you will be asked to fill out a Mid-Construction survey. This will let us know a little bit more about what’s on your mind and what we need to do serve you and other homebuyers even better. It’s all about continuous improvement.
Finishes
After the four-way walk and mid-construction survey are completed, we will work on finishing your home. This is where most quick move-in and townhome homebuyer’s paths re-connect, although it could be an earlier step depending on how far along it is in the construction process. Finishes will include the installation of design center selections, electrical, and the like. Your home is almost ready!
Set Up The Closing
Once we have installed counter tops and your home is almost complete our sales associate and construction manager will call you to advise you of your closing date! Make sure all of your finances are lined up so there are no surprises at the finish line that will hold up the process. Also verify any instructions for closing with your Garbett sales associate and the lender. At this point it is important that you notify your sales associate if you are planning to forgo closing costs to use an outside lender. Any later in the process could jeopardize your closing date.
Homeowner Orientation
Our construction team will take you through your home and walk you through all of its features and most importantly how to maintain those features. Due to Garbett Homes building to the US Department of Energy’s strict Zero Energy Ready Home standards, the operation of some home systems might be different than other homes you have lived in. It’s important to pay attention during this time to get the most out of your home. And save the most money on your electricity bill. But if you have trouble remembering it all, it’s ok. We got you! The information will also be available in your online customer portal.
Acceptance Walk
One last pre move-in walk. We want to make sure that your move-in experience goes smoothly. We want to verify that your home is clean and that any concerns that were brought up during homeowner orientation have been addressed. This is also the last time you will be in your home before you close, funding is complete and you receive your keys. If you took advantage of using Garbett Homes preferred lender, then you will receive your keys the day you sign! No waiting for funding.
Get Your Keys!
Once the acceptance walk is done it’s time to close and get the keys! Now you can personalize your home, move stuff in and start living that life you dreamed of having when you first entrusted Garbett Homes as your builder of choice and signed the contract!
Set Up Utilities
Now that you have the keys and your new home is all yours, there’s one last thing for you to do. Call the local utility companies to get electricity, water and internet in your name. Your sales associate should give you a reference sheet to let you know who all you can contact. After that’s done all that’s left is to enjoy your new home.
Closing Survey
At closing you will be asked to complete a quick closing survey. This is another opportunity for you to share your experience with us. What you loved, what you didn’t love so much and how we can improve. Your feedback is invaluable to us. It’s our customers that have kept us in business for over 35 years and we appreciate you more than you know!
Select Homesite
Whether you desire a move-in ready home or to build new from dirt, choosing a townhome or single-family home, you will get to choose which homesite in our community works best for you. Our knowledgeable and attentive sales associates will work with you to refine your individual wants and needs to select the perfect spot. This is the first step toward building your future home.
Select Floorplan
Once you’ve selected where you’re going to build, it’s time to select what you’re going to build. Our communities will offer you a variety of floorplans and elevations to choose from. Allowing you to choose the perfect layout, colors, and exterior that reflects your lifestyle and personality.
Approval Letter
While you were likely already pre-qualified prior to choosing your home, you may not have gone through the full approval and underwriting process with your lender. While we are excited to bring your new home to life, we do require the pre-approval process be done with our preferred lender when financing your new home purchase. Don’t worry too much here! Our preferred lender wants to help you achieve your goals just as much as you do. They will do everything they can to make this process as smooth as possible based on your individual circumstances.
Sign Purchase Agreement
Now that you’ve been successfully pre-approved, it’s time to sign the purchase agreement. As with all contracts, we recommend that you take some time to read through what you’re signing and don’t be afraid to ask questions. We’re happy to answer them! Once your purchase agreement is signed, we can start the necessary work to begin building your new Garbett home.
Design Center
Now that you’ve decided on the perfect location and look for your new home and signed your purchase agreement, it’s time to personalize your new home at our design center! Our sales associate will help you schedule an appointment with one of our design centers where you will select your flooring, cabinets, interior paint, and more to help make your home truly yours. Please note that most move-in ready homes and townhomes have already had these selections made by a team of professional designers. In those cases, choices at the design center may be more limited or you might skip this step.
Pre-Construction Survey
We want to hear from you! Part of how we stay on top of our game at Garbett Homes is feedback from our homebuyers during key parts of the construction process. Now that we’re about to start building your home, it’s time to let us know how we’re doing up to that point. If you are purchasing a townhome or quick move-in home this step and a few others have already been completed. But don’t worry. We’ll let you know where the paths re-connect. However, if you are impatient, you can just jump down to “Post Mid-Construction Survey.” You’ll either reconnect there or just before the mid-construction survey.
Permitting & Engineering
Now that you’ve chosen your floorplan and made design selections, it’s time for us to go through permitting and engineering with local government. Don’t worry, you won’t need to take time out of your day to be in meetings with the city. Garbett Homes takes care of everything when it comes to the permitting process. This completes the needed background information we mentioned after you signed your contract.
Pre-Construction Meeting
Now with permitting complete it’s time for a pre-construction meeting. Here your sales associate will introduce you to your construction manager, if they haven’t already done so, and walk you through the rest of the construction process. What the timeline will be, what milestones to expect, and all the intricacies it takes to build your new home. Don’t be afraid if you feel a little overwhelmed at this meeting. Your sales associate and the construction manager will be in frequent contact on at least a bi-weekly basis to keep you up-to-date every step of the way.
Construction
Once the pre-construction meeting is done, we will get started on building your home. Bi-weekly community team meetings with your sales associate and construction manager will keep you updated on the happenings of your home while it’s being built. Creating the perfect opportunity to address any questions or thoughts you might have had about your home since you last spoke.
Four-Way Walk
Before we start putting up drywall you will be invited to undertake what is called a four-way walk. This is an opportunity for you to look at the guts of your new home and learn in-depth about what makes your home Zero Energy Ready. Not only is this an exciting learning opportunity it is also a chance to look over your home’s internals with fresh eyes.
Mid-Construction Survey
Your feedback is extremely valuable to us throughout the construction process. During your four-way walk you will be asked to fill out a Mid-Construction survey. This will let us know a little bit more about what’s on your mind and what we need to do serve you and other homebuyers even better. It’s all about continuous improvement.
Finishes
After the four-way walk and mid-construction survey are completed, we will work on finishing your home. This is where most quick move-in and townhome homebuyer’s paths re-connect, although it could be an earlier step depending on how far along it is in the construction process. Finishes will include the installation of design center selections, electrical, and the like. Your home is almost ready!
Set Up The Closing
Once we have installed counter tops and your home is almost complete our sales associate and construction manager will call you to advise you of your closing date! Make sure all of your finances are lined up so there are no surprises at the finish line that will hold up the process. Also verify any instructions for closing with your Garbett sales associate and the lender. At this point it is important that you notify your sales associate if you are planning to forgo closing costs to use an outside lender. Any later in the process could jeopardize your closing date.
Homeowner Orientation
Our construction team will take you through your home and walk you through all of its features and most importantly how to maintain those features. Due to Garbett Homes building to the US Department of Energy’s strict Zero Energy Ready Home standards, the operation of some home systems might be different than other homes you have lived in. It’s important to pay attention during this time to get the most out of your home. And save the most money on your electricity bill. But if you have trouble remembering it all, it’s ok. We got you! The information will also be available in your online customer portal.
Acceptance Walk
One last pre move-in walk. We want to make sure that your move-in experience goes smoothly. We want to verify that your home is clean and that any concerns that were brought up during homeowner orientation have been addressed. This is also the last time you will be in your home before you close, funding is complete and you receive your keys. If you took advantage of using Garbett Homes preferred lender, then you will receive your keys the day you sign! No waiting for funding.
Get Your Keys!
Once the acceptance walk is done it’s time to close and get the keys! Now you can personalize your home, move stuff in and start living that life you dreamed of having when you first entrusted Garbett Homes as your builder of choice and signed the contract!
Set Up Utilities
Now that you have the keys and your new home is all yours, there’s one last thing for you to do. Call the local utility companies to get electricity, water and internet in your name. Your sales associate should give you a reference sheet to let you know who all you can contact. After that’s done all that’s left is to enjoy your new home.
Closing Survey
At closing you will be asked to complete a quick closing survey. This is another opportunity for you to share your experience with us. What you loved, what you didn’t love so much and how we can improve. Your feedback is invaluable to us. It’s our customers that have kept us in business for over 35 years and we appreciate you more than you know!